Conflict & Leadership

Whether on or off the clock, every leadership challenge has conflict baked into it. Yet, very few people readily walk toward conflict because it often makes people feel trapped. Moreover, data shows ...

Have you ever completed an engagement with a consultant and thought, "I got what I paid for, but I didn't get what I wanted. How do I get better results from a ...

Dealing with conflict is part of the reality of being on a team. So is harassment.  But do we consider how leaders could make managing these issues an organizational strength? This is ...

If you can keep plants alive, you're probably good at understanding ppl and figuring out the conditions under which they thrive. Conversely, if you kill plants, you might want to ask if ...

Most people hate dealing with conflict! It’s uncomfortable, takes time, and frankly, it’s often low on the priority list. Seriously, each of us can think of other things we’d much rather do ...

Other person: I think my boss may be retaliating against me. Me: ↓↓↓↓....................... (Yes, I said all of this!) Is this problem really retaliation?  To begin, you should be careful about the ...

Three Things to Know about People and Stress that will Help EVERYBODY at Work People behave differently when they are operating under stress. Their best bet for working through stress comes from ...

Have you ever seen a leader at a stand off with their team about something that the leader asked or told them to do, but the team has refused to do? Rarely ...

Note: our blog posts are written to be inclusive of gender-nonconforming and non-binary people; thus, you will see the pronoun “they” in many places where you would traditionally see he or she. ...

This review of Crucial Accountability is the second of four extended reviews covering the Vital Smarts books, which also include Crucial Conversations, Influencer, and Change Anything.  This focus of book is to ...

The most important thing in communication is hearing what isn't said. Peter Drucker Some years ago, I wanted to create some videos. After a lot of hunting, I found a great videographer ...

Each week, I volunteer to count money for an organization. Since I have been doing it, it seems like there is a complaint every week about mistakes. The person who relays the ...