Conflict & Leadership

Most people hate dealing with conflict! It’s uncomfortable, takes time, and frankly, it’s often low on the priority list. Seriously, each of us can think of other things we’d much rather do ...

Other person: I think my boss may be retaliating against me. Me: ↓↓↓↓....................... (Yes, I said all of this!) Is this problem really retaliation?  To begin, you should be careful about the ...

Three Things to Know about People and Stress that will Help EVERYBODY at Work People behave differently when they are operating under stress. Their best bet for working through stress comes from ...

Have you ever seen a leader at a stand off with their team about something that the leader asked or told them to do, but the team has refused to do? Rarely ...

Note: our blog posts are written to be inclusive of gender-nonconforming and non-binary people; thus, you will see the pronoun “they” in many places where you would traditionally see he or she. ...

This review of Crucial Accountability is the second of four extended reviews covering the Vital Smarts books, which also include Crucial Conversations, Influencer, and Change Anything.  This focus of book is to ...

The most important thing in communication is hearing what isn't said. Peter Drucker Some years ago, I wanted to create some videos. After a lot of hunting, I found a great videographer ...

If you’re an experienced leader in an organization, I bet you have at least one story about engaging an external consultant and not getting exactly what you’d hoped for. In all likelihood, ...

Each week, I volunteer to count money for an organization. Since I have been doing it, it seems like there is a complaint every week about mistakes. The person who relays the ...